Sarah M. Preum

About

I am a scientist working at the intersection of Natural Language Processing, Human–AI Interaction, and Computational Health. My research explores how AI can become a more effective communication partner in high-stakes settings, ultimately helping people exchange information, navigate uncertainty, and make informed decisions with less cognitive burden. I am particularly interested in socio-technical AI systems that are adaptive, equitable, and grounded in how people communicate and make decisions in the real world. At the Pervasive Intelligent Systems Lab (PersistLab), my students and I develop human-centered NLP methods, systems, and evaluation frameworks for patient–provider messaging, online health communities, and other communication-intensive settings. Our work combines large-scale beh